Customer Service
โ† All departments

๐Ÿ• Customer Service๐ŸŸข Live

Your service team that never keeps a customer waiting.

Every email gets a reply drafted from context. Every complaint gets handled. Every refund gets flagged for your approval โ€” so customers feel heard fast, and nothing slips through the cracks.

Daily

drafted replies for inbound

0

refunds without your approval

3

fixable themes surfaced every month

This alone is worth it

The pain it kills.

Customers waiting too long for replies โ€” these are the things that slow you down. The Customer Service department takes them off your plate.

โœ…

Drafts tone-matched replies from full customer context โ€” ready for your one-tap approval

๐Ÿ”

Flags refunds for your review โ€” never auto-processes money without your say-so

๐Ÿ“Š

Surfaces the month's top customer themes with verbatims, so you fix what's really going wrong

Your team

Meet your Customer Service team.

Draft fast, on-voice replies to customers who are waiting on you. Every department runs under a lead โ€” the C-level of that department โ€” who plans the day, sets priorities, and keeps the team accountable to you.

๐Ÿ‘” The lead ยท Customer Service's C-level

Service lead โ€” Responder, Refunder, Pulse Reader

Draft replies fast, flag refunds for the owner's call, surface recurring themes from real conversations.

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Works for you,
accountable to you.

โญ Lead

C-level

VP, Customer Experience

Flags refund-worthy situations for your call and reads the monthly pulse โ€” satisfaction and themes from real conversations.

Delivers โ€” real results

Customers get made-whole offers fast, and you hear the themes early.

Skills: refund flag ยท pulse

Team

Support Manager

Drafts daily replies from full conversation context, in your voice โ€” so customers hear back in hours, not days.

Delivers โ€” real results

Fast, on-voice replies to every customer waiting on you.

Skills: cx reply

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The Responder

Reply drafts

Drafts tone-matched replies from full customer and order context โ€” you approve before anything sends.

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The Refunder

Refund handling

Flags refunds for your approval โ€” never auto-refunds. Always your call, always documented.

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The Pulse Reader

Customer pulse

Synthesizes disputes and tickets into the month's top themes โ€” so you fix root causes, not just symptoms.

How you pay

Your Customer Service department, sized to fit.

Each department is priced on its own โ€” pick the team size that matches how much you want done. Add more employees in a department and it's $49/employee/month beyond the included headcount. Your Chief of Staff is bundled in every tier.

Essentials

$99/mo per department

up to 1 employee in this department included

One lead agent runs the department โ€” the C-level that plans the day and handles the core work.

  • โœ“The C-level lead โ€” one persona runs the whole department (e.g. your CFO or CMO)
  • โœ“Approvals + memory + audit trail
  • โœ“Daily brief โ€” your Chief of Staff bundled

Team

$249/mo per department

up to 3 employees in this department included

A coordinated team โ€” the lead plus specialists working follow-ups, prep, and upkeep in parallel.

  • โœ“The lead + their managers (e.g. CFO + Controller + Bookkeeper)
  • โœ“Parallel workstreams inside the department
  • โœ“Handoffs to the other departments you run

Scale

$499/mo per department

up to 10 employees in this department included

A full agentic team โ€” sub-teams per function, deeper autonomy grants, custom workflows.

  • โœ“The full department team โ€” every role in the ladder, in parallel
  • โœ“Deeper autonomy โ€” grant per task when it's earned it
  • โœ“Custom workflows + priority support

๐Ÿ—๏ธ Your Chief of Staff is included.

Every department (and every tier) comes with the Executive layer bundled โ€” the daily brief, the decision list, the meeting prep. No extra line item. You approve. It acts.

Better together

Customer Service inside the ecosystem.

Customer Service is a complete product on its own. Add other departments and it immediately starts sharing what it knows โ€” through one approval inbox, one memory, and one audit trail.

Salesโ†’Customer Service

Won deals come with sales context โ€” so Customer Service never starts a conversation from zero.

Customer Serviceโ†’Finance

A service issue can surface a refund or a late invoice to chase โ€” Customer Service flags it, Finance handles it.

Customer Serviceโ†’Marketing

Customer themes and feedback flow to Marketing โ€” so the brand voice stays grounded in what customers actually say.

โš™๏ธ Runs on the shared spine

One approval inbox, one memory, one audit trail โ€” same as every other department. Every department you add compounds the value of the ones you already have.

See the full ecosystem โ†’

How it works

From setup to first value in under 10 minutes.

01

Connect your tools

Your customer service tools โ€” email, billing, HR system โ€” connected in a guided 10-minute setup.

02

It learns your business

Your customers, your rules, your voice โ€” kept in memory and honored in every customer service action.

03

It proposes, you approve

Every customer service action lands in your inbox with a plain-English reason. Approve in one tap or edit first.

04

It earns autonomy

Low-risk customer service work graduates to act & notify. You stay in control; it does the heavy lifting.

Start with Customer Service.

Connect your tools and watch the team go to work โ€” every action you approve, every result you keep.

No credit card ยท Setup in under 10 minutes ยท Your first action in the inbox today